Bank of America: Mortgages & Home Loans (2026)

Overall composite rating across rates, fees, service, digital banking, and rewards.

Mortgage rates are generally competitive and close to national averages, but rarely the lowest on the market without relationship discounts. Borrowers can buy down rates with discount points, and existing banking tiers offer rate reductions of 0.25% to 0.50%.

Standard origination and processing fees are fairly typical for a top-tier national bank, but closing costs can run high compared to non-bank digital lenders. On the plus side, the bank offers generous down payment and closing cost grants up to $17,500 for eligible low-to-moderate-income buyers.

Borrowers benefit from having access to dedicated loan officers both digitally and at an extensive branch network nationwide. While responsiveness can vary during peak volume periods, the bank generally ranks near or above industry averages in customer satisfaction.

The Digital Mortgage Experience provides an industry-leading platform that allows applicants to prequalify, upload documents, and track loan milestones seamlessly via mobile or desktop. Integration with Bank of America's broader financial dashboard makes managing subsequent mortgage payments exceptionally easy.

The Preferred Rewards program offers substantial value, delivering mortgage origination fee reductions ranging from $200 to $600 for qualifying members. Furthermore, community homeownership programs provide significant grant opportunities that do not require repayment.