Bank of America: Personal Loans (2026)

Overall composite rating across rates, fees, service, digital banking, and rewards.

Because traditional fixed-rate personal loans are unavailable, consumers must rely on credit cards or line-of-credit options that typically carry higher and variable APRs. While existing relationship discounts apply to other credit lines, standard rate competitiveness for standalone personal financing is nonexistent.

Small-dollar emergency alternatives like the Balance Assist program have low flat fees, but the lack of a standard personal loan program means borrowers cannot obtain mid-to-large-scale unsecured loans fee-free. Other borrowing avenues frequently entail annual fees, cash advance fees, or closing costs.

Bank of America provides extensive nationwide customer support through a massive branch footprint, dedicated phone lines, and robust appointment scheduling. While helpful, service representatives can only redirect unsecured personal loan inquiries toward alternative credit products.

The mobile app and online banking platforms are industry-leading, offering top-tier security, intuitive budgeting tools, and the Erica virtual assistant. Digital management for available credit accounts is seamless, even though dedicated personal loan origination is absent.

The Preferred Rewards program offers substantial discounts on lending products, such as auto loans and mortgages, alongside credit card bonus rewards. However, these benefits do not directly enhance personal loan borrowing due to the absence of the core product.