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Compare Personal Loans: SoFi vs Truist (2026)

SoFi VS Truist

Alex Parker, CFA

Senior Banking Editor

November 2, 2026

SoFi vs. Truist: Personal Loans Comparison

Comparing SoFi vs. Truist in Personal Loans pits two respected financial institutions head-to-head across interest rates, fee structures, digital banking experience, customer service, and account perks. In our composite evaluation, SoFi earns an overall category rating of 9.2/10, while Truist scores 9.3/10.

How SoFi and Truist Compare

SoFi (San Francisco, CA, USA) and Truist (Charlotte, NC, USA) serve millions of customers with regulated financial products. While Truist takes the overall lead on composite aspect scores (9.2/10 vs 9.3/10), SoFi remains highly competitive for customers who value its specific account structures and relationship benefits.

Final Verdict

Choose Truist if you want the higher overall rating in Personal Loans, or consider SoFi if you already hold existing accounts or prefer its fee waiver criteria.

SoFi Personal Loans Overview

When evaluating SoFi for Personal Loans, our financial analysts examined interest rates, annual and monthly fees, customer satisfaction scores, and digital banking tools.

SoFi Bank, N.A. (Social Finance) is a nationally chartered digital bank that delivers an all-in-one personal finance platform. SoFi Checking and Savings pays one of the highest APYs on the market with direct deposit, charges zero account fees, and offers up to $2 million in FDIC insurance through its network of participating banks.

SoFi is also a market leader in no-fee fixed-rate personal loans, student loan refinancing, and 2% flat-rate cashback credit cards.

Truist Personal Loans Overview

Truist Personal Loans Review & Rating (9.3/10)

In our comprehensive evaluation of Truist Personal Loans, Truist earns an overall category score of 9.3/10. Formed by the merger of BB&T and SunTrust, Truist is a top-10 U.S. commercial bank offering Truist One Checking with no overdraft fees, LightStream personal and auto loans, and full commercial banking.

Truist Personal Loans Aspect Breakdown

Interest Rates & APY (9.2/10): Truist is an industry leader in Interest Rates & APY within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value.
Fees & Minimums (9.5/10): Truist is an industry leader in Fees & Minimums within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value.
Customer Service (8.9/10): Truist delivers strong above-average performance for Customer Service (8.9/10), offering reliable features and well-structured Personal Loans options.
Mobile App & Digital Banking (9.2/10): Truist is an industry leader in Mobile App & Digital Banking within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value.
Rewards & Perks (9.5/10): Truist is an industry leader in Rewards & Perks within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value.

Bottom Line Verdict

Whether you are comparing Truist's Personal Loans for everyday value, low fees, or digital banking convenience, Truist stands out as a competitive choice in United States. Compare individual Truist accounts and head-to-head bank matchups below.

SoFi vs Truist: Key Banking Specifications

Bank

Overall Rating

4.9

Savings APY / AER

4.50% APY

Deposit Insurance

FDIC Insured (Up to $2M)

Official Site

Visit SoFi ↗

Visit Truist ↗

Aspect-by-Aspect Rating & Analysis (Personal Loans)

Overall

SoFi

9.2 / 10.0

Overall composite rating across rates, fees, service, digital banking, and rewards.

Truist

9.3 / 10.0

Truist achieves an overall rating of 9.3/10 in Personal Loans based on interest rates, fees, digital tools, customer service, and rewards.

When comparing SoFi vs. Truist on Overall in Personal Loans, SoFi scores 9.2/10 while Truist earns 9.3/10. Overall composite rating across rates, fees, service, digital banking, and rewards. Truist achieves an overall rating of 9.3/10 in Personal Loans based on interest rates, fees, digital tools, customer service, and rewards. Overall, Truist holds the advantage in Overall for this category.

Interest Rates & APY

SoFi

8.8 / 10.0

SoFi offers competitive fixed APRs with an autopay discount, making it attractive for borrowers with good-to-excellent credit profiles. However, applicants with lower credit scores will not qualify for the lowest advertised rates.

Truist

9.2 / 10.0

Truist is an industry leader in Interest Rates & APY within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value.

When comparing SoFi vs. Truist on Interest Rates & APY in Personal Loans, SoFi scores 8.8/10 while Truist earns 9.2/10. SoFi offers competitive fixed APRs with an autopay discount, making it attractive for borrowers with good-to-excellent credit profiles. However, applicants with lower credit scores will not qualify for the lowest advertised rates. Truist is an industry leader in Interest Rates & APY within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value. Overall, Truist holds the advantage in Interest Rates & APY for this category.

Fees & Minimums

SoFi

9.5 / 10.0

The lender stands out by charging zero required fees, including no origination fees, prepayment penalties, or late fees. The minimum borrowing amount is $5,000, which may be too high for consumers seeking small, short-term financing.

Truist

9.5 / 10.0

Truist is an industry leader in Fees & Minimums within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value.

When comparing SoFi vs. Truist on Fees & Minimums in Personal Loans, SoFi scores 9.5/10 while Truist earns 9.5/10. The lender stands out by charging zero required fees, including no origination fees, prepayment penalties, or late fees. The minimum borrowing amount is $5,000, which may be too high for consumers seeking small, short-term financing. Truist is an industry leader in Fees & Minimums within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value. Overall, SoFi holds the advantage in Fees & Minimums for this category.

Customer Service

SoFi

8.7 / 10.0

Customer support is accessible seven days a week via phone and chat, complemented by robust self-service tools. While generally reliable, some users report slower response times during complex underwriting or dispute resolutions.

Truist

8.9 / 10.0

Truist delivers strong above-average performance for Customer Service (8.9/10), offering reliable features and well-structured Personal Loans options.

When comparing SoFi vs. Truist on Customer Service in Personal Loans, SoFi scores 8.7/10 while Truist earns 8.9/10. Customer support is accessible seven days a week via phone and chat, complemented by robust self-service tools. While generally reliable, some users report slower response times during complex underwriting or dispute resolutions. Truist delivers strong above-average performance for Customer Service (8.9/10), offering reliable features and well-structured Personal Loans options. Overall, Truist holds the advantage in Customer Service for this category.

Mobile App & Digital Banking

SoFi

9.4 / 10.0

The mobile app delivers a streamlined, end-to-end loan management experience with rapid pre-qualification and funding status tracking. It also integrates seamlessly with broader financial tracking tools like SoFi Relay.

Truist

9.2 / 10.0

Truist is an industry leader in Mobile App & Digital Banking within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value.

When comparing SoFi vs. Truist on Mobile App & Digital Banking in Personal Loans, SoFi scores 9.4/10 while Truist earns 9.2/10. The mobile app delivers a streamlined, end-to-end loan management experience with rapid pre-qualification and funding status tracking. It also integrates seamlessly with broader financial tracking tools like SoFi Relay. Truist is an industry leader in Mobile App & Digital Banking within Personal Loans, scoring 9.2/10 thanks to highly competitive rates, transparent terms, and standout customer value. Overall, SoFi holds the advantage in Mobile App & Digital Banking for this category.

Rewards & Perks

SoFi

9.6 / 10.0

Borrowers gain access to standout member benefits, including unemployment protection, complimentary financial planning, and rate discounts on subsequent products. These ecosystem perks add tangible value rarely matched by competing personal loan providers.

Truist

9.5 / 10.0

Truist is an industry leader in Rewards & Perks within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value.

When comparing SoFi vs. Truist on Rewards & Perks in Personal Loans, SoFi scores 9.6/10 while Truist earns 9.5/10. Borrowers gain access to standout member benefits, including unemployment protection, complimentary financial planning, and rate discounts on subsequent products. These ecosystem perks add tangible value rarely matched by competing personal loan providers. Truist is an industry leader in Rewards & Perks within Personal Loans, scoring 9.5/10 thanks to highly competitive rates, transparent terms, and standout customer value. Overall, SoFi holds the advantage in Rewards & Perks for this category.

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